Terms And Conditions

Welcome to Urban Libas.

These Terms and Conditions (“Terms”) govern your access to and use of urbanlibas.de (the “Website”) and your purchase of products offered through the Website. By accessing the Website or placing an order, you agree to these Terms. If you do not agree with these Terms, please do not use the Website or place an order. Urban Libas is an online print-on-demand store operated from Pakistan and serving customers internationally, including customers in the United States.

Urban Libas offers products including:

Products are manufactured, packaged, and shipped through third-party fulfillment providers, including Printful. You may use the Website for lawful purposes only. You agree not to:

We reserve the right to restrict or terminate access to the Website where reasonably necessary to protect our business, customers, or Website.

We make reasonable efforts to ensure that product descriptions, images, prices, sizes, colors, and other product information displayed on the Website are accurate. However:

We reserve the right to correct typographical errors, pricing errors, product descriptions, or other inaccuracies. If an obvious pricing or product error affects an order, we may contact you before fulfilling the order or cancel the affected order and provide an appropriate refund.

Urban Libas uses a print-on-demand business model. This means products may be produced only after you place an order. We may use Printful and its fulfillment partners to manufacture, package, and ship your products.

Printful operates fulfillment facilities and partner facilities in multiple countries and generally routes orders according to factors such as the customer’s shipping address, product availability, production capabilities, and facility capacity.

The use of a third-party fulfillment provider does not change your relationship with Urban Libas. Your purchase contract is with Urban Libas unless otherwise expressly stated at checkout.

When you place an order through the Website, you are making an offer to purchase the products selected in your order.

Before completing your purchase, you should carefully review:

You are responsible for ensuring that the information you provide is accurate. After placing an order, you will normally receive an order confirmation by email. An order confirmation confirms that we have received your order. We reserve the right to decline or cancel an order for legitimate reasons, including:

If we cancel an order after payment has been received, we will refund the amount paid for the cancelled portion of the order.

All product prices are displayed on the Website in the currency indicated at checkout. Shipping charges, applicable taxes, and other charges will be displayed during the checkout process where applicable. Prices may change at any time. A price change will not affect an order that has already been accepted. We do not guarantee that a particular product will remain available at a particular price.

We accept the payment methods displayed during checkout. Payment must be successfully authorized before an order can be processed for fulfillment. If payment is declined, reversed, disputed, or otherwise unsuccessful, we may suspend or cancel the order. You authorize us and our payment providers to process the payment associated with your order.

Products are manufactured and shipped after an order is placed. Estimated production and delivery times may vary depending on:

Any delivery estimate displayed on the Website is an estimate unless expressly stated otherwise. We will make reasonable efforts to meet the delivery timeframe communicated to you. For US orders, if we cannot ship within the timeframe promised at the time of purchase, we will handle the delay in accordance with applicable law. Customers are responsible for providing a complete and accurate shipping address.

Please carefully check your shipping address before completing your purchase. If you provide an incorrect or incomplete address and the order cannot be delivered as a result, additional shipping or reshipment charges may apply where permitted by law. Where an order is returned to the fulfillment provider because of an incorrect address, the customer may be responsible for additional shipping costs associated with reshipment. Printful’s current policy states that reshipping may involve additional shipping charges where an incorrect address was provided.

If your order:

please contact us at urbanlibas.de@gmail.com.

Please provide:

We may request photographs or other information to investigate the issue with our fulfillment provider. Where appropriate, we may provide a replacement, reshipment, refund, or other appropriate remedy. Printful currently provides refunds or free reshipments for qualifying damaged, defective, misprinted, or lost orders, subject to its applicable procedures. Your statutory rights, if any, are not affected by our fulfillment partner’s policies.

Because Urban Libas uses print-on-demand manufacturing, products may be produced specifically after an order is placed. Unless otherwise stated on the applicable product page or required by law, we do not accept returns or exchanges simply because a customer:

This approach is consistent with Printful’s current standard policy for made-to-order products, although your rights under applicable law remain unaffected. If you receive a defective, damaged, misprinted, or incorrect product, please contact us so that we can determine the appropriate solution.

Because our products may enter production shortly after an order is placed, cancellation requests should be submitted as soon as possible. Once an order has entered production or fulfillment, cancellation may no longer be possible. If cancellation is permitted, any refund will be processed according to the applicable refund policy. Nothing in this section limits any cancellation or refund rights required by applicable law.

Customers are responsible for checking product details before placing an order. For apparel, please review the applicable size chart before purchasing. We strongly recommend checking:

If a customer orders the incorrect size or color, we may not be able to provide a replacement or refund where no legal right to return exists.

All content appearing on urbanlibas.de, including but not limited to:

is owned by Urban Libas or used with appropriate permission. You may not reproduce, modify, distribute, sell, publicly display, or commercially exploit our content without prior written permission, except where permitted by law.

If we allow customers to submit reviews, reviews must reflect the customer’s genuine experience. You agree not to submit reviews that:

We reserve the right to remove or decline reviews that violate these requirements. We will not knowingly represent a review as being from a customer if it was not submitted by that customer.

From time to time, Urban Libas may offer promotional discounts, coupon codes, sales, or special offers. Each promotion may have its own conditions, including:

Promotions cannot be combined unless expressly stated otherwise. We reserve the right to cancel or modify a promotion where necessary due to technical errors, misuse, fraud, or other legitimate reasons. Any promotional terms displayed at the time of purchase will apply to the relevant order.

We attempt to keep the Website available and functioning properly. However, temporary interruptions may occur due to:

We do not guarantee that the Website will always be available, uninterrupted, or error-free.

Urban Libas uses third-party services to operate its online store, including payment processors, hosting providers, analytics services, shipping providers, and fulfillment providers such as Printful. These services may have their own terms, policies, and privacy practices. Your use of third-party services may also be subject to those providers’ applicable terms. Printful’s own Terms of Service govern the relationship between Printful and its users, including merchants using its fulfillment services.

To the maximum extent permitted by applicable law, Urban Libas will not be responsible for indirect, incidental, special, consequential, or punitive damages arising from the use of the Website or purchase of products. This may include, where legally permitted, loss of profits, loss of business, loss of data, or other indirect losses. Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.

We are not responsible for delays or failures caused by events beyond our reasonable control, including but not limited to:

We will make reasonable efforts to communicate significant disruptions affecting your order.

Your use of our Website and purchase of products is also subject to our Privacy Policy. We may share information necessary to fulfill your order with third-party service providers, including payment processors, shipping providers, and fulfillment providers. Because Urban Libas uses Printful to manufacture and fulfill orders, customer information may be provided to Printful where necessary to process and deliver the customer’s order. For information about how we collect, use, store, and protect personal information, please review our Privacy Policy.

By placing an order, you agree that we may send transactional communications relating to your purchase, including:

Where required by law, marketing emails will provide an appropriate method to unsubscribe.

These Terms shall be governed by the laws applicable to Urban Libas and its business operations, subject to any mandatory consumer protection laws that apply to customers in their place of residence. For customers located in the United States, nothing in these Terms is intended to waive or limit consumer rights that cannot legally be waived under applicable federal or state law. Where applicable, disputes will be subject to the jurisdiction permitted under applicable law.

We may update these Terms from time to time. Changes will not retroactively alter the terms applicable to an order that has already been accepted unless required by law.

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will continue to apply to the maximum extent permitted by law.