Who we are
Urban Libas is an online print-on-demand store operated from Pakistan and serving customers internationally, including customers in the United States.
Information we collect
Depending on how you interact with our Website, we may collect the following categories of personal information.
A. Information You Provide Directly
When you place an order, create an account, contact us, or otherwise interact with our Website, we may collect:
- First and last name;
- Billing address;
- Shipping address;
- Email address;
- Telephone number;
- Account login information;
- Products purchased;
- Order details;
- Customer-service communications;
- Information you provide when requesting a return, refund, replacement, or other assistance; and
- Any other information you voluntarily provide to us.
B. Payment Information
When you make a purchase, payment information is processed through the payment provider available at checkout.
Depending on the payment method you choose, we or our payment providers may process information such as:
- Payment card information;
- Billing information;
- Payment transaction information;
- Payment status;
- Fraud-prevention information; and
- Other information necessary to authorize and complete the transaction.
We generally do not need to store your complete payment card number on our own systems.
Payment information may be processed directly by third-party payment providers according to their own privacy policies and security practices.
C. Automatically Collected Information
When you visit our Website, certain technical information may be collected automatically, including:
- IP address;
- Browser type;
- Device type;
- Operating system;
- Approximate location derived from IP address;
- Pages visited;
- Products viewed;
- Referring website;
- Date and time of visits;
- Website interaction information;
- Cart and checkout activity; and
- Other technical or usage information.
We use this information to operate, secure, maintain, and improve the Website.
D. Cookies and Similar Technologies
We may use cookies, pixels, tags, local storage, and similar technologies.
These technologies may be used to:
- Keep products in your shopping cart;
- Maintain your session;
- Remember preferences;
- Understand how visitors use our Website;
- Analyze Website performance;
- Improve our products and services;
- Detect fraud and security threats; and
- Where permitted and applicable, support advertising and marketing activities.
Some cookies are essential for the Website to function properly.
Where required by applicable law, we will request consent before placing non-essential cookies or similar technologies.
How we use personal information
We may use personal information for the following purposes:
Order Processing and Fulfillment
We use information to:
- Process and fulfill orders;
- Manufacture and ship products;
- Process payments;
- Send order confirmations;
- Send shipping and delivery notifications;
- Provide customer support;
- Process refunds, replacements, and returns; and
- Resolve order-related problems.
Website Operation
We use information to:
- Operate our Website;
- Maintain customer accounts;
- Provide shopping-cart functionality;
- Improve Website functionality;
- Personalize certain Website features;
- Monitor performance; and
- Prevent abuse or unauthorized activity.
Communication
We may use your information to communicate with you about:
- Orders;
- Payments;
- Shipping;
- Returns;
- Refunds;
- Customer support;
- Account activity;
- Important Website notices; and
- Other transactional matters.
If you subscribe to marketing communications, we may also send information about new products, collections, promotions, discounts, and other Urban Libas updates.
You may unsubscribe from marketing emails at any time using the unsubscribe mechanism included in the communication.
Security and Fraud Prevention
We may process information to:
- Detect and prevent fraudulent transactions;
- Protect our Website;
- Protect customers and our business;
- Investigate suspicious activity;
- Prevent abuse; and
- Enforce our Terms and Conditions.
Legal and Compliance Purposes
We may use personal information when reasonably necessary to:
- Comply with applicable laws;
- Respond to lawful requests from authorities;
- Resolve disputes;
- Enforce our agreements;
- Protect our legal rights; or
- Establish, exercise, or defend legal claims.
Printful Fulfilment
Urban Libas uses Printful as a print-on-demand manufacturing and fulfillment provider.
When you place an order, we may provide Printful with information necessary to manufacture and deliver your order.
This may include:
- Customer name;
- Shipping address;
- Email address;
- Telephone number where necessary;
- Product and order information;
- Product customization information, where applicable; and
- Other information necessary to fulfill the order.
Printful’s current privacy policy explains that merchants are generally the data controllers for their end-customer data when Printful processes that information on the merchant’s behalf, while Printful acts as a processor.
Printful may process this information to manufacture, package, ship, and otherwise fulfill the products ordered from Urban Libas.
You can learn more about Printful’s privacy practices in its own privacy documentation.
Other service providers
We may share personal information with trusted third-party service providers where necessary to operate our business and provide our services.
These providers may include:
- WooCommerce/WordPress service providers;
- Website hosting providers;
- Print-on-demand and fulfillment providers;
- Payment processors;
- Shipping and delivery providers;
- Email service providers;
- Customer-support providers;
- Analytics providers;
- Fraud-prevention and security providers;
- Advertising and marketing providers;
- IT and technical service providers; and
- Professional advisers such as accountants, lawyers, or auditors.
We provide these parties with information reasonably necessary for them to perform their services.
We do not authorize service providers to use customer information for purposes unrelated to the services they provide to us, except where permitted or required by law.
Payment processors
Payments made through the Website may be processed by third-party payment providers.
When you select a payment method, the applicable payment provider may collect and process your payment and billing information.
Payment providers may have their own privacy policies and terms governing their processing of your information.
We recommend reviewing the applicable payment provider’s privacy policy before using its services.
Shipping providers
To deliver your order, we may provide shipping information to fulfillment and shipping providers.
This may include:
- Name;
- Shipping address;
- Email address;
- Telephone number;
- Order number; and
- Product/order information.
This information is used to manufacture, package, track, and deliver your order.
Marketing and Advertising
Where permitted by law, we may use certain information to understand customer interests and promote Urban Libas products.
Depending on the services we use, this may involve advertising platforms, social-media platforms, analytics providers, or similar services.
These services may use cookies, pixels, identifiers, or similar technologies to measure advertising performance or provide relevant advertising.
Where applicable law requires consent, we will obtain the required consent before using non-essential tracking technologies.
We do not sell your personal information merely because we use service providers to operate our Website.
If our practices change in a way that constitutes a sale or sharing of personal information under applicable law, we will provide the notices and choices required by that law.
Customer reviews and user content
If you voluntarily submit a product review, photograph, comment, testimonial, or other content, we may display that content on our Website or use it for legitimate promotional purposes, subject to applicable law and any permission or terms applicable to the submission.
Please do not submit personal information about another person without their permission.
You should avoid including sensitive personal information in public reviews or comments.
Information sharing
We may disclose personal information in the following circumstances:
Service Providers
To companies that provide services necessary to operate Urban Libas, including fulfillment, payment processing, shipping, hosting, analytics, security, customer support, and email services.
Business Transactions
If Urban Libas is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar transaction, personal information may be transferred as part of that transaction, subject to applicable law.
Legal Requirements
We may disclose information where required to:
- Comply with law;
- Respond to valid legal processes;
- Respond to government requests;
- Protect our rights;
- Protect customers or the public;
- Investigate fraud or security incidents; or
- Defend legal claims.
With Your Direction
We may disclose information when you specifically request or authorize us to do so.
Sale or sharing personal information
Urban Libas does not intend to sell customers’ personal information for monetary consideration.
We may, however, use third-party advertising, analytics, or similar technologies that could be considered “sharing” or targeted advertising under certain state privacy laws.
If applicable law gives you the right to opt out of the sale or sharing of your personal information, we will provide the required mechanism for exercising that right.
California residents should see the California Privacy Rights section below.
California privacy rights
This section applies to California residents to the extent the California Consumer Privacy Act, as amended, applies to Urban Libas.
The CCPA can provide qualifying California residents with rights relating to their personal information, including rights to know, delete, correct, and opt out of certain sale or sharing of personal information.
Categories of Personal Information
Depending on how you interact with our Website, we may collect categories of information that include:
- Identifiers, such as name, email address, IP address, and shipping address;
- Commercial information, such as products purchased or considered;
- Internet or other electronic network activity information, such as Website browsing and interaction information;
- Geolocation information derived from technical information such as IP address;
- Professional or other information you voluntarily provide to us;
- Inferences derived from interactions with our Website; and
- Other information that you voluntarily provide.
We do not intentionally collect sensitive personal information unless it is necessary for a specific legitimate business purpose or you voluntarily provide it.
Right to Know
Subject to applicable law, you may request information about:
- The categories of personal information we collect;
- The categories of sources from which information is collected;
- The purposes for collecting personal information;
- The categories of third parties with whom information is shared;
- The categories of personal information disclosed for business purposes; and
- Specific pieces of personal information, subject to applicable exceptions.
Right to Delete
Subject to applicable legal exceptions, you may request deletion of personal information we have collected about you.
We may retain certain information where required or permitted by law, including information necessary for legal compliance, security, fraud prevention, completing transactions, or exercising legal rights.
Right to Correct
Where applicable, you may request correction of inaccurate personal information.
Right to Opt Out
Where applicable, California residents may have the right to opt out of the sale or sharing of personal information.
If we engage in activities that require an opt-out mechanism, we will provide an appropriate method for submitting the request.
Right to Non-Discrimination
We will not unlawfully discriminate against you for exercising privacy rights granted by applicable law.
How to Submit a California Privacy Request
You may submit a privacy request by contacting:
Email: urbanlibas.de@gmail.com
Please include enough information for us to reasonably verify your identity and understand your request.
We may need to verify your identity before fulfilling certain requests.
The California Attorney General explains that applicable businesses must provide consumers with information about how to submit requests and the rights available under the CCPA.
Children’s privacy
Our Website is not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13.
If you believe that a child under 13 has provided personal information to us, please contact us at:
urbanlibas.de@gmail.com
If we become aware that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete the information.
Data Security
We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
These measures may include:
- Secure website connections;
- Access controls;
- Password protection;
- Security monitoring;
- Limited access to personal information;
- Secure payment processing through appropriate payment providers; and
- Security practices provided by our third-party service providers.
However, no Internet transmission or electronic storage system can be guaranteed to be completely secure.
You should also take reasonable precautions to protect your account credentials and devices.
Data retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
- Processing and fulfilling orders;
- Providing customer service;
- Maintaining business and transaction records;
- Meeting accounting and tax requirements;
- Resolving disputes;
- Preventing fraud;
- Enforcing agreements; and
- Complying with legal obligations.
The actual retention period may vary depending on the type of information and the reason it was collected.
When information is no longer reasonably required, we may delete it, anonymize it, or securely dispose of it, subject to applicable legal requirements.
International data transfers
Urban Libas is operated from Pakistan and serves customers in the United States and other countries.
As a result, personal information may be processed or stored in countries other than the country in which you live.
For example, information necessary to fulfill an order may be transferred to Printful or other service providers involved in manufacturing, payment processing, hosting, shipping, analytics, or customer support.
Different countries may have different privacy laws and protections.
Where required by applicable law, we will take appropriate steps regarding international transfers and the protection of personal information.
Links to other websites
Our Website may contain links to third-party websites or services.
We are not responsible for the privacy practices, content, security, or policies of third-party websites.
We recommend reviewing the privacy policy of any third-party website before providing personal information.
Email marketing
If you voluntarily subscribe to our marketing communications, we may use your email address to send information about:
- New products;
- Special offers;
- Discounts;
- Collections;
- Promotions;
- Brand updates; and
- Other Urban Libas news.
You may unsubscribe at any time by clicking the unsubscribe link included in our marketing emails.
Even if you unsubscribe from marketing communications, we may continue sending essential transactional communications relating to your orders or account.
Do not track
Some web browsers may send “Do Not Track” signals.
Because there is currently no universally accepted standard for responding to every type of Do Not Track signal, our Website may not respond to all such signals.
Where applicable law requires us to recognize a specific privacy preference signal, we will take reasonable steps to comply with that requirement.
Your privacy choices
Depending on your location and applicable law, you may have choices regarding your personal information, including:
- Unsubscribing from marketing emails;
- Managing certain cookie preferences;
- Requesting access to personal information;
- Requesting correction of inaccurate information;
- Requesting deletion of personal information;
- Requesting information about how your data is used or shared;
- Opting out of certain targeted advertising or sale/sharing activities where applicable; and
- Contacting us with privacy questions or concerns.
To exercise applicable rights, contact:
urbanlibas.de@gmail.com
How to contact us
For privacy questions, requests, or concerns, contact:
Urban Libas
Website: urbanlibas.de
Email: urbanlibas.de@gmail.com
Contact: +923339581067
Business Owner: Hira Tabbasum
Business Address: 11-A, Ghazali Road, Sadiqabad, Rawalpindi
Country: Pakistan
When submitting a privacy request, please provide enough information for us to identify you and understand your request.
We may request additional information where reasonably necessary to verify your identity and protect your personal information from unauthorized disclosure.
Changes to this privacy policy
We may update this Privacy Policy periodically to reflect changes in:
- Our business;
- Website functionality;
- Third-party services;
- Legal requirements;
- Data-processing practices; or
- Privacy practices.
When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.
We encourage you to review this page periodically.
Important notice
This Privacy Policy describes Urban Libas’s intended privacy practices based on the information available when this policy was prepared.
It does not create rights or obligations beyond those required by applicable law.
If a provision of this Privacy Policy conflicts with a mandatory requirement of applicable privacy law, the mandatory legal requirement will control.
Last Updated: August 29, 2026